LEGAL
Refund and Returns Policy
Effective date: September 29, 2026
OUR PROMISE
We want you to shop, learn, and grow with confidence. This policy explains how returns, refunds, and cancellations work across the Glamour Glory Marketplace, our courses and services, and our memberships.
1. MARKETPLACE RETURNS
- Clearance items are final sale and are not eligible for return, refund, or exchange.
- All other garments may be returned within 30 days of delivery, provided they are unworn, unwashed, and have the original tags attached.
- Every returned garment is carefully evaluated upon arrival. If the return requirements are met, you will receive a full refund to your original method of payment.
- Items must be in the same condition as received and in their original packaging. A receipt or proof of purchase is required.
- Items that arrive worn, washed, damaged, or without tags do not meet the requirements and the return may be declined.
2. STARTING A RETURN
To begin a return, email us at info@glamoursglory.com with your order number and the item or items you would like to return. Please do not send items back without contacting us first. Ship approved returns to: [Your return mailing address — to be provided].
3. REFUNDS
Once your return is received and inspected, we will email you to confirm receipt and whether your refund has been approved. Approved refunds are processed to your original method of payment — please allow 7–10 business days for the credit to appear on your statement.
4. EXCHANGES
We gladly replace items that arrive defective or damaged. Contact us at info@glamoursglory.com and we will arrange an exchange for the same item.
5. COURSES, SERVICES & MEMBERSHIPS
- All sales for courses and services are final. Because our courses contain digital content and our services reserve dedicated time, we are unable to offer refunds or exchanges.
- Membership fees are non-refundable. You are free to cancel your membership at any time — cancellation stops all future billing, and your access continues through the end of your current billing term.
6. GIFTS
If your purchase was marked as a gift, an approved return will be issued as a gift credit for the value of the return.
7. QUESTIONS?
Contact us anytime at info@glamoursglory.com or +1 (281) 888-8646 — we are happy to help.
